Privacy Policy - LePucco Automotive

Effective Date: September 10, 2026

LePucco Automotive ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you communicate with us via SMS text messaging or utilize our automotive repair services.

1. Information We Collect

When you contact LePucco Automotive for vehicle repair estimates, diagnostics, or service scheduling, we collect your name, phone number, vehicle details (year, make, model, VIN), and repair inquiries.

2. How We Use Your Information

Your mobile phone number is used exclusively for one-to-one conversational customer service, including:

• Providing requested vehicle service estimates and inspection quotes.
• Sending repair status updates and service completion notifications.
• Coordinating vehicle drop-off, pickup, and appointment scheduling.

3. Strict Non-Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Message Frequency and Rates

Message frequency varies based on your service requests and appointment activity. Standard message and data rates may apply depending on your mobile carrier plan.

5. Opt-Out and Assistance

You may opt out of receiving text messages from LePucco Automotive at any time by texting STOP to (805) 557-8801. For assistance, text HELP to (805) 557-8801 or contact Cesar directly.